A file shared legitimately with eleven people is controlled for the three months of a transaction and uncontrolled for the decade afterwards. A person's workload is legible in a resignation letter and in almost nothing that precedes it. A commitment made on a vessel, a site or a ward exists on paper until somebody has signal again, and the reconciliation is done by memory.
Each of those is a gap between what happened and what the organisation can later demonstrate happened. They are not adjacent markets. They are the same failure in three different departments, and each one is usually sold a product that measures the part that was already visible.
Agents make all three worse and faster. An assistant that fetches a document, writes a summary and sends it has crossed the perimeter three times in a second; an engineer whose working pattern changed because twenty agents now run in parallel is invisible to an annual survey; a field tool that queues work offline now queues an agent's work too. Speed is not the problem. The absence of a trail is.